BISP 8171 Web Portal Latest Update, When It Will Reopen

The 8171 BISP web portal appears to be currently not working (as of May 13, 2025). Since April 2025, the 8171 web portal is experiencing temporary downtime due to technical upgrades and high traffic, causing delays for users checking payment statuses. Here are the reasons why the portal is down:

• System Maintenance
  BISP is performing updates and maintenance on the portal to improve performance, adding new features, and fixing bugs.

• Security Updates or Patching
  To protect user data, BISP IT teams have taken site offline to install security patches or prevent hacking attempts.

When it will reopen?

It is expected that the 8171 web portal will resume its functioning from start of June 2025, before Eid-ul-Adha.

How to Check BISP Status Offline

BISP offers several offline methods to check eligibility and payment status for beneficiaries during portal downtime. Below are the detailed steps, updated for 2025:

1. SMS Service (8171)

• How It Works: Send your 13-digit CNIC number (without dashes) to 8171 from the mobile number registered with your CNIC.
• Steps:
  1. Open your phone’s messaging app.
  2. Type your CNIC number (e.g., 1234567890123).
  3. Send the message to 8171.
  4. Wait for a reply (usually within minutes) detailing your eligibility or payment status.
• Cost: Standard SMS charges apply (PKR 1–2 per message, depending on your mobile provider).

2. BISP Helpline

• How It Works: Call the toll-free BISP helpline to speak with a representative who can check your status.
• Steps:
  1. Dial 0800-26477 from your registered mobile number during business hours (9 AM–5 PM, Monday–Friday).
  2. Provide your CNIC number and answer security questions (e.g., name, address).
  3. The representative will confirm your eligibility, payment status, or next steps.
• Tip: Have your CNIC ready and note any reference number provided. Be patient, as the helpline may be busy before major payment phases like June 2025.

3. Visit a BISP Tehsil Office

• How It Works: BISP Tehsil Offices across Pakistan offer in-person status checks and assistance with registration or payment issues.
• Steps:
  1. Locate the nearest BISP office (check www.bisp.gov.pk for addresses or call 0800-26477).
  2. Bring your CNIC and any BISP-related documents (e.g., payment receipt).
  3. Request a status check at the help desk. Staff will verify your details using the NSER database.
  4. Receive a printed or verbal confirmation of your status (e.g., eligible, payment released, or pending)