BISP Contact Numbers, Emails, Office Addresses of All Regions of Pakistan

The Benazir Income Support Programme (BISP) is Pakistan’s largest social safety net, helping millions of families with cash transfers and support programs. As of 2025, it serves over 9 million beneficiaries, primarily women, with a quarterly stipend of PKR 13,500 under the Benazir Kafalat program. BISP operates across all provinces—Punjab, Sindh, Khyber Pakhtunkhwa (KPK), and Balochistan—as well as in Azad Jammu and Kashmir (AJK), Gilgit-Baltistan, and the Islamabad Capital Territory.

Contact Details

BISP offers multiple ways to get help, including a national helpline, regional office contacts, email support, and WhatsApp groups for real-time updates. Below are the main contact methods:

National Helpline

• Phone Number: 0800-26477 (Toll-free, available nationwide)
• Purpose: For inquiries about registration, payment status, complaints, or eligibility.
• Operating Hours: Monday to Friday, 9:00 AM to 5:00 PM (may vary by region).
• How to Use: Call and select your preferred language (Urdu or English). Follow the automated menu to connect with a representative.

Headquarters Contact

• Address: BISP Headquarters, F10 Markaz, Dubai Plaza, Khawar Market, Islamabad Capital Territory 44000, Pakistan.
• Phone Numbers:
  • Exchange/Reception: 051-9246326, 051-9246327, 051-9246384
  • Complaints: 0800-26477
• Purpose: For administrative queries, filing complaints, or visiting in person.

Email Support

• General Email: [email protected]
• Website: bisp.gov.pk
• Purpose: For written complaints, inquiries about program details, or feedback.
• Tip: Include your CNIC number and a clear description of your issue for faster responses.

Region-Specific Contact Details

BISP has tehsil offices and support centers in every province and region. Below are contact details for major cities and regions, focusing on famous cities like Karachi, Lahore, Islamabad, Peshawar, and Quetta.

Punjab

• Population Served: Over 4 million beneficiaries (largest BISP region).
• Major Cities and Contacts:
  • Lahore:
    • Tehsil Office Address: BISP Tehsil Office, Near Gulberg, Lahore.
    • Phone: 042-35219118 (Lahore helpline).
    • Purpose: Registration, payment issues, and Taleemi Wazaif inquiries.
  • Faisalabad:
    • Tehsil Office Address: BISP Office, Civil Lines, Faisalabad.
    • Phone: 041-9200660.
    • Note: Handles high volume due to industrial worker families.
  • Rawalpindi:
    • Tehsil Office Address: BISP Saidpur Branch, Saidpur Road, Rawalpindi.
    • Phone: 051-9281114.
    • Purpose: Supports nearby rural areas and urban slums.
  • Multan:
    Phone: 061-9330600, 061-6774200
    Email: [email protected]
    Address: 230 – Tughlaq Town, Near Bus Stand, Multan
• Provincial Helpline: 042-35219118 (covers all Punjab tehsil offices).

Sindh

• Population Served: Approximately 2.5 million beneficiaries.
• Major Cities and Contacts:
  • Karachi:
    • Tehsil Office Address: BISP Office, Block 11, Gulshan-e-Iqbal, Karachi.
    • Phone: 021-99241112.
    • Purpose: High demand due to urban poverty and slum areas.
  • Hyderabad:
    • Tehsil Office Address: BISP Office, Qasimabad, Hyderabad.
    • Phone: 022-9200112.
    • Note: Supports rural Sindh beneficiaries.
  • Sukkur:
    • Tehsil Office Address: BISP Office, Minara Road, Sukkur.
    • Phone: 071-9310660.
• Provincial Helpline: 021-99241112.

Khyber Pakhtunkhwa (KPK)

• Population Served: Around 1.8 million beneficiaries.
• Major Cities and Contacts:
  • Peshawar:
    • Tehsil Office Address: BISP Office, Hayatabad, Peshawar.
    • Phone: 091-9218111.
    • Purpose: Supports merged tribal areas (former FATA).
  • Mardan:
    • Tehsil Office Address: BISP Office, Shamsi Road, Mardan.
    • Phone: 0937-9230112.
  • Dera Ismail Khan:
    • Tehsil Office Address: BISP Office, Tank Road, D.I. Khan.
    • Phone: 0966-9280111.
• Provincial Helpline: 091-9218111.

Balochistan

• Population Served: Approximately 0.8 million beneficiaries.
• Major Cities and Contacts:
  • Quetta:
    • Tehsil Office Address: BISP Office, Sariab Road, Quetta.
    • Phone: 081-9202111.
    • Purpose: Focus on remote and tribal areas.
  • Gwadar:
    • Tehsil Office Address: BISP Office, Airport Road, Gwadar.
    • Phone: 0864-9200111.
    • Note: Supports coastal communities.
• Provincial Helpline: 081-9202111.

Islamabad Capital Territory

• Population Served: Around 0.2 million beneficiaries.
• Contact Details:
  • Tehsil Office Address: F10 Markaz, Dubai Plaza, Khawar Market, Islamabad.
  • Phone: 051-9246326.
  • Email: [email protected].
  • Purpose: Handles urban and peri-urban beneficiaries.

Azad Jammu and Kashmir (AJK)

• Population Served: Approximately 0.3 million beneficiaries.
• Major Cities and Contacts:
  • Muzaffarabad:
    • Tehsil Office Address: BISP Office, Upper Chatter, Muzaffarabad.
    • Phone: 05822-920111.
  • Mirpur:
    • Tehsil Office Address: BISP Office, Sector F-1, Mirpur.
    • Phone: 05827-920112.
• Regional Helpline: 05822-920111.

Gilgit-Baltistan

• Population Served: Around 0.1 million beneficiaries.
• Major Cities and Contacts:
  • Gilgit:
    • Tehsil Office Address: BISP Office, Jutial, Gilgit.
    • Phone: 05811-920111.
  • Skardu:
    • Tehsil Office Address: BISP Office, Hameed Garh Road, Skardu.
    • Phone: 05815-920112.
• Regional Helpline: 05811-920111.

Conclusion

BISP supports millions across Pakistan and can be reached from anywhere—whether you’re in a big city like Karachi or Lahore, or a far-off village in Balochistan, their helplines and offices are there to assist you.