Maryam Ki Dastak Program 2025 – July Update | Government Services Now at Your Doorstep
Punjab Chief Minister Maryam Nawaz Sharif launched the Maryam Ki Dastak Program in June 2024. This revolutionary initiative delivers essential government services directly to citizens’ homes through a well-trained facilitator system.
Instead of visiting government offices, people across Punjab can now apply for over 60 public services—including certificates, licenses, and tax documents—using the Dastak mobile app, the official website, or the 1202 helpline. The service aims to reduce queues, save time, and make government processes more efficient and transparent.
How It Works – Step-by-Step
- Apply Online or via Phone: Choose your service through the Dastak App, website, or by dialing 1202.
- Book a Slot: Select a convenient date, time, and address for the service.
- Facilitator Visit: The representative visits your home, confirms documents, captures biometrics, and files your request digitally
- Pay & Receive: After the service is processed, you pay a small fee upon delivery at your doorstep.
Facilitators are equipped with tablets and biometric scanners to ensure fast, secure service. Over 40% of these facilitators are women, promoting gender inclusion and local employment.
Performance Highlights (As of July 2025)
- ✔️ 450,000+ home visits successfully completed
- ✔️ 750,000+ citizens benefited across Punjab
- ✔️ 92% user satisfaction rate
- ✔️ Service coverage in all 36 districts of Punjab
Program Expansion Timeline
- June 2024: Launched in Lahore with 10 core services
- Oct–Nov 2024: The initiative reached 32 more districts, including Gujrat, Vehari, Layyah, Chiniot, and Khushab.
- Early 2025: Full rollout to all districts with 60+ services available
Why This Program Matters
- No More Waiting: Services delivered at home—no queues, no offices
- Women Empowerment: Facilitator jobs offered to women, boosting income and dignity
- Fair & Transparent: No agents, no bribes—only official channels
- Access for All: Especially helpful for rural residents, elderly, and women
- New Jobs Created: Local employment opportunities generated across Punjab
Popular Services Offered
- CNIC, Birth, Marriage, Death, and Domicile Certificates
- New or Renewed Driving Licenses
- Property Documents: Fard, e‑Stamp, and ownership papers
- Token tax & vehicle registration
- Health cards, senior citizen IDs, disability certificates
- Welfare scheme registrations and more
Quick Summary Table
| Feature | Detail |
|---|---|
| Started | June 2024 (Lahore) |
| Apply via | Dastak App, Website, or 1202 |
| Reach | All 36 districts of Punjab |
| Citizens Served | Over 750,000 |
| Home Visits | 450,000+ |
| Satisfaction Rate | ~92% |
| Services Offered | 60+ essential services |
In Simple Words
Maryam Ki Dastak is your personal government helper—bringing official services to your doorstep without any hassle. Whether you need a birth certificate, a driving license, or property papers, just apply online or by phone, and a trained facilitator will take care of the rest—right from your home.
